Terms and Conditions - House Clearance Edmonton
Welcome to our House Clearance services in Edmonton. Please read the following Terms and Conditions carefully before engaging our services. These terms govern your use of our services and ensure a clear understanding between you and our company.
1. Definitions
- Service Provider: Refers to our company offering house clearance services.
- Client: The individual or entity requesting our house clearance services.
- Items: Refers to any belongings, furniture, appliances, or other possessions to be cleared.
2. Scope of Services
Our house clearance services include the removal, sorting, and disposal of items from residential properties in Edmonton. We strive to handle all items with care and in an environmentally responsible manner.
2.1 Services Provided
- Initial assessment and quotation
- Scheduled clearance services
- Sorting of items for donation, recycling, or disposal
- Transportation and disposal of items
2.2 Exclusions
The following items are excluded from our services unless explicitly agreed upon:
- Hazardous materials (e.g., chemicals, asbestos)
- Perishable food items
- Valuable or irreplaceable items (e.g., jewelry, heirlooms)
3. Booking and Cancellation
To secure our services, clients must provide a confirmed booking with necessary details. Cancellations must be made at least 48 hours in advance to avoid cancellation fees.
3.1 Payment Terms
- Payments are due upon completion of services.
- We accept various payment methods including cash, credit cards, and bank transfers.
- Additional charges may apply for oversized or particularly challenging clearances.
3.2 Deposit
A deposit may be required at the time of booking to confirm the service date. This deposit is refundable upon cancellation within the stipulated time frame.
4. Client Obligations
The client agrees to:
- Provide accurate information regarding the property and items to be cleared.
- Ensure access to the property is available at the scheduled time.
- Secure any valuables or sensitive items prior to the clearance.
5. Liability
While we take utmost care in handling items, the company is not liable for any pre-existing damage or loss of items unless caused by negligence.
5.1 Insurance
We carry liability insurance to cover any accidental damages during the clearance process. Clients are advised to ensure their own insurance covers valuable or irreplaceable items.
6. Environmental Responsibility
Our company is committed to sustainable practices. We prioritize the donation and recycling of items to minimize environmental impact.
6.1 Disposal Practices
- Items deemed non-recyclable are disposed of in accordance with local Edmonton regulations.
- We ensure proper disposal methods to reduce landfill waste.
7. Dispute Resolution
Any disputes arising from the use of our services should be addressed promptly. We aim to resolve issues amicably through communication and negotiation.
7.1 Governing Law
These terms are governed by the laws of the Province of Alberta. Any legal actions will be conducted within the jurisdiction of Edmonton courts.
8. Amendments
We reserve the right to amend these Terms and Conditions at any time. Clients will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.
9. Privacy Policy
We respect the privacy of our clients and are committed to protecting personal information. Our Privacy Policy outlines how we collect, use, and safeguard your data.
10. Termination
Either party may terminate the agreement with written notice under the following conditions:
- Breach of terms by the client or service provider
- Inability to perform services due to unforeseen circumstances
10.1 Effects of Termination
Upon termination, any outstanding payments become immediately due. All obligations cease except for those intended to survive termination.
11. Force Majeure
The company is not liable for delays or failures in performance due to events beyond our control, including natural disasters, acts of government, or other unforeseen incidents.
12. Acceptance of Terms
By engaging our services, clients agree to abide by these Terms and Conditions. Please ensure you have read and understood all provisions before proceeding.